Edition 87: Meet Flo, Our New Chief AI Officer
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We don't send "big announcement" emails often. This is one of them.
As of today, MSL Mastery haas a Chief AI Officer. His name is Florian Lindstaedt. Everyone calls him Flo, and we brought him on because he thinks about AI in Medical Affairs differently than almost anyone we've talked to.
So...
Nov 07, 2026
Edition 86: Insights Process
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Remember that really fun insights game we vibecoded, Insights Tinder?
Where we put an insight on the screen during a training? And half the room wanted to swipe right, while the other half wanted to send it straight into the black hole.
Now instead, letâs say everyone agrees. Itâs the best ins...
Nov 07, 2026
Edition 85: The CatchPhrase Issue
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Current Social Media Trend: List the 5 phrases you say on repeat. We tried it on ourselves. Figured weâd get a laugh.
When we wrote our 5Â down, we realized theyâre not random. Every single one is a piece of advice we give or receive each week.
So here they are. Our 5 most-repeated phrases + th...
Nov 07, 2026
Edition 84: AI Intervention Leap Workshop
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About 5 months ago, Patrinaâs husband judged an innovation contest for college students. Think Shark Tank style: pitch your idea, impress the judges, answer their questions.
The concepts were very cool. The slides were gorgeous. Then the judges asked for more details.
The students couldnât ans...
Oct 16, 2026
Edition 83: AI Workflows
This happens in our trainings all the time:
Weâll introduce a framework for KOL prep, insights, follow-up, territory planning, whatever weâre working on. And one of the Sr MSLs will say:
âThatâs basically what I already do.â
Exactly. But only in their heads.âŻ
Years of experience have taught them...
Oct 09, 2026
Edition 82: The Separation Season Issue: The Last 90 Days of 2026
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It's October.
Between congresses, year-end deadlines, PTO, and holiday schedules, itâs easy to push your own development (and your team's) to January.
âIâll update my profile then.â
âWeâll work on that skill next year.â
âIâll figure out AI when things calm down.â
Ed Mylett calls this stretch S...
Oct 02, 2026
Edition 81: Best Practice Sharing
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Week after week in MSL Mastery trainings, the same thing gets people talking: best-practice sharing. It comes up in our survey data almost every time.Â
When we first saw the pattern, it made perfect sense to Sarah. Medical Affairs is a lonely job. Especially if you are in the field. People ...
Sep 25, 2026
Edition 80: The Frontier Issue: What the AI "Slow Down" Debate Means For Medical Affairs
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One of the most-talked-about AI stories this week came from Anthropic (Claude) CEO Dario Amodei. In his essay, âWe Must Pace the Frontier,â he argues that AI is advancing faster than safety rules and oversight can keep up.
His point: the companies building the most powerful AI systems can see ...
Sep 18, 2026
Edition 79: Why NPs and PAs Belong on Your MSL Team, and How We Get Them Field-Ready
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An MSL leader messaged Sarah this week with a âfantasyâ football draft question:
"What do you think of PAs and NPs as part of MSL teams?"
Sarah's answer was fast: you can't build a best-in-class MSL team without them. Her first MSL team was all PharmDs, PhDs, and MDs. But across her recruiting...
Sep 11, 2026
Edition 78: AI Slop
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Great news! People are getting more comfortable with AI. We love hearing managers tell us their teams are actually using what they learned in our training.
But all of our amazing AI training leading to all that AI adoption is creating another problem:
AI slop
Here's what we mean by AI s...
Sep 04, 2026
Edition 77: Insights Tinder
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We put an insight on the screen during a recent insights training and asked everyone to:
Swipe right or swipe left?
Half the room confidently swiped right.
The other half wanted to send it straight into the black hole.
Then the debate starts.
One person likes it because it came from...
Aug 28, 2026
Edition 76: MSL Insights Report Card Prompt
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Ask an MSL how many insights they submitted last month, and they can probably tell you.
Ask whether those insights were actually any good.
That answer is much harder. The answers will range from âAbsolutelyâ to âI have no idea.â
When Medical Affairs talks about the âinsights black hole,...
Aug 21, 2026