Practical Strategies for MSLs, Aspiring MSLs, and Medical Affairs Leaders

By Sarah Snyder and Patrina Pellett

Pre-congress and post-congress meetings can feel like punishment. Imagine being locked in a room, trudging line by line through abstract summaries that could have been pulled straight from the Congress website. It’s tedious, it’s repetitive, and worst of all, ...

Updated April 2026 | Originally published March 2025

By Sarah Snyder

The Problem: MSL Training Is Stuck in the Past 

Picture this: A new MSL sits at their desk, surrounded by stacks of scientific articles and slide decks, diligently highlighting and taking notes. This has been the standard tra...

By Patrina Pellett & Sarah Snyder

In our KOL Access program, we talk about access a lot (obviously). But one theme comes up over and over again:

No one knows more about what’s going on in a territory than the sales rep.

We’ve lost count of how many MSLs have told us:

“She knows everything in ...

By Patrina Pellett, PhD 

Emily had just passed her field certification test and officially became an MSL as an MSL. Her manager handed her a KOL list, shared a few high-level expectations, and sent her into the field to start “building relationships.”

She did what most new MSLs do. She worked t...

By Patrina Pellett & Sarah Snyder 

In Medical Affairs, there’s a hidden money pit no one talks about. 

Leaders spend millions every year on slide decks, medical communications vendors, polished value stories, and perfectly animated MOAs. The assumption? Better decks equal better engagement. 

B...

By Yutong (Rainey) Yang

The Turning Point in My MSL Job Hunt

Every MSL success story looks polished in hindsight. But behind every offer is a trail of rejections, awkward cold messages, and second-guessing. This is the real story behind my first MSL role.

We love success stories with clear tim...

By Sarah Snyder

Two MSLs walk into the same office.

Same clinical trial. Same slide deck. Same level of scientific knowledge.

One walks out with a quick “Thanks, we’ll let you know.”

The other walks out with a deeper relationship, shared insights, and a clear next step.

The difference isn’t the sc...

By Sarah Snyder and Patrina Pellett

“I knew the science, but I still failed.”

A new Medical Science Liaison (MSL) spent 8 weeks preparing for her MSL field certification. She knew the two Phase 3 trials inside and out. But when she got in front of the panel, medical directors, senior MSLs, and ...

By Sarah Snyder

"Don't bother applying to that MSL role directly - I can double your chances of getting an interview."

I used to think recruiters were just middlemen until I became one. Now, after placing hundreds of Medical Affairs professionals at top pharmaceutical companies, I've seen it al...

By Sarah Snyder, PharmD

If your training program doesn't immediately connect to an MSL's daily reality, it's already failed. 

After 20 years as an MSL and daily conversations with field teams, I see this disconnect growing wider. While we're living in 2025's fast-paced medical landscape, our Me...

By Patrina Pellett, PhD (Follow me on LinkedIn)

Have you noticed how almost every MSL job description mentions insights? That's because insights are one of the core responsibilities of the MSL role and a central way that Medical Affairs teams deliver value. Without a doubt, if someone wants to m...

By Patrina Pellett & Sarah Snyder

Being a parent and having a full-time job is tough in any industry. You basically have 3 full-time jobs. The MSL role is no exception and introduces some additional challenges. Many aspiring MSLs wonder if the MSL role is compatible with being a parent.

The answer i...