Edition 29: Cross-functional Collaboration

If you want to know how strong a Medical Affairs team’s collaboration skills really are, there’s one place that reveals it instantly: a congress.
One convention center. Multiple cross-functional partners. The same handful of high-value HCPs everyone wants to see.
That’s where collaboration skills either shine or embarrass the whole team.
In this issue, we’re sharing 3 resources designed to help you collaborate like a pro:
- Team training programs on congress collaboration.
- The Most Overlooked Skill in Medical Affairs: a full end-to-end look at why collaboration is the defining skill for the future.
- A plug-and-play AI prompt you can run today to build stronger cross-functional trust at your next congress.
When Collaboration Works
At the congress, the strongest teams:
→ Know which HCPs matter most.
→ Align roles before conversations.
→ Share updates in real time without friction.
The result? HCPs feel valued, partners trust each other, and Medical Affairs earns credibility.
When Collaboration Breaks
When collaboration is missing, it’s impossible to hide:
→ Two functions chasing the same KOL.
→ Contradictory messages minutes apart.
→ Frustrated whispers: “Why didn’t Medical coordinate with us?”
It’s awkward. It’s public. And it damages trust.
The Bigger Picture
At Fierce Pharma Week, Medical Affairs was everywhere, on commercialization slides, in PR case studies, in marketing talks. Visibility wasn’t the issue. What became obvious was the training gap. Teams struggled to translate their work into cross-functional value. That gap in collaboration skills is precisely what Patrina unpacks in her article, "The Most Overlooked Skill in Medical Affairs."
Building Trust at Your Next Congress
Here’s the good news: collaboration isn’t about adding more meetings or more metrics. It’s about building trust in the moments that matter most: the quick huddles, the hallway introductions, the shared KOL conversations.
Trust is built when:
→ Roles are clear
→ Messages reinforce each other
→ Partners feel respected, not sidelined
That’s where Medical Affairs can shine.
→ Ready to practice? Use this prompt to prep before your next congress:
“Suggest 5 smart questions I can ask [stakeholder type] at a congress to show I understand their priorities and want to support their goals.”
Run it in Mira, tailor the questions, and bring them to life in your next real conversation.
TL;DR
Congress is the ultimate collaboration test.
→ Shine, and you elevate the whole team.
→ Fail, and credibility slips in real time.
That’s why we’re giving you:
- Team training programs on congress collaboration. Reply to bring collaboration skills to your team.
- An article breaking down why collaboration is the most overlooked skill.
- A Mira-ready prompt to strengthen cross-functional trust instantly at your next congress
In your corner always,
Patrina, Sarah, Tom & Ralph
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