Edition 81: Best Practice Sharing

Week after week in MSL Mastery trainings, the same thing gets people talking: best-practice sharing. It comes up in our survey data almost every time.
When we first saw the pattern, it made perfect sense to Sarah. Medical Affairs is a lonely job. Especially if you are in the field. People don't get many chances to talk shop with someone who gets it. When do you ever get the chance to hang out with colleagues and just talk about email subject lines?
That appetite for specifics is everywhere. Especially at Medical Affairs conferences. Folks are tired of high-level fluffy stuff. We know the what. We need the how.
This came up in Patrina's DIA MASC 2027 planning meeting this week. An abstract on agents for MSLs sounded interesting. The committee loved the concept but unanimously agreed to ask the authors to bring the use cases.
Best practice sharing is great, but don’t make the mistake of stopping there. A good idea isn't enough. If nothing changes in your or your team’s day-to-day, then what’s the point?
Inside this issue: a way to turn best-practice sharing into action with an AI prompt, and a rare chance to compare notes with other Field Medical leaders in London.
Go from best practice to action in 2 min
Don’t let that great idea die a quick, silent death. Turn it into action with a concrete plan.
Take the best practice and your or your team’s goal and plug it into Mira (or your favorite AI tool):
“I want to borrow this best practice: [paste].
My role: [paste]. My goal: [paste].
Don’t make a plan yet. Ask me 2 questions that would change how I use this practice: 1 about what I do now at the moment it would fit, and 1 about what gets in the way.
After I answer, tell me exactly what changes the next time that moment happens. Include what I do afterward and how I’ll handle the obstacle. Skip meetings, pilots, and generic advice.”
Like getting AI to stick, you need to figure out what your current workflow is and then the barriers. This is how you can turn a good idea into something that gets you closer to your goals.
Join Patrina at FM-EXL – An Exclusive Event for Field Medical Leaders
This event is really special. It’s dedicated to Field Medical (💛); it’s very small, and it’s workshops only. Patrina will be leading a workshop on AI and leadership. AI is completely changing what it means to lead. Soon everyone will need managerial skills because they will all be managing their own fleet of agents.
So MSLs will also have to be managers, and MSL leads will have to be managers of managers. Are you ready for this change? Come hang out to discuss this and other fun topics!
Nov 24 and 25 at the Royal College of Nursing, 20 Cavendish Square, London. Thanksgiving trip to London? Yes, please!
👉 Register for FM-EXL London 2026
TL;DR
→ A best practice without a plan is just a good story.
→ Turn best practice into action with the AI prompt above.
→ Want to trade playbooks with other Field Medical leaders? Register for FM-EXL London 2026
In your corner always,
Patrina, Sarah & Ralph
Upcoming MSL Mastery Events
![]() |
|
|
![]() |
|
![]() |
|
![]() |
|
![]() |
|
For MSL Mastery Members
![]() |
|
![]() |
|
![]() |
|
![]() |
|
![]() |
|
![]() |
|
Watch On-Demand
![]() |
|
![]() |
|











Responses