Edition 61: AI Personalization

It was Mother's Day 2024.
Sarah did what any reasonable, overachieving woman in Medical Affairs does when given the gift of "treat yourself."
She bought herself a presentation course.
(Her family was... supportive.)
But here's what happened next. She went back to Patrina and said, "We have to bring this to Medical Affairs."
Not because she wanted to sell something. Because she had just experienced something that felt different. A tool that didn't just give immediate feedback. It puts you in the scenario. The pressure. The silence. The moment when you get ONE shot.
We worked together to layer in MSL-specific conversations & a strategic rubric, and build something that could actually make you better, fast.
And today, we want to talk about how you're probably not using AI the way you could be.
1. The Conversations Nobody Practices (But Should)
Here's what makes The MSL Mastery AI Coach different from any other AI tool:
It doesn't just tell you what to say. It puts you in the ‘room’.
Some of our most-used practice scenarios:
→ Convincing a Nurse Practitioner to attend a dinner roundtable. (Sarah tried this one & failed at first. Patrina called her back and said “I got her to go!!”.
→ A heated negotiation with a marketing colleague over who gets face time at an executive encounter at a conference. You know the one. The one where everyone wants the same 30 minutes and someone has to blink first.
→ Presenting clinical data to a KOL who's skeptical, rushed, and mildly annoyed before you've said a word.
👉 Check out more on the AI-powered presentation tips here
If you're a leader and want to explore bringing The AI MSL Mastery AI Coach to your team, let’s chat. [Book on Calendly]
2. Two Workshops This Month You Don't Want to Miss
Workshop 1: Cover Letters for Aspiring MSLs 🗓️ May 12 @ 5PM CT — register here.
Please. We are begging you.
Do not submit a generic AI cover letter.
We know it's tempting. The AI tool is right there. It takes 45 seconds.
But hiring managers can feel it. It sounds like everyone else. And "everyone else" doesn't get the job.
In this 60-minute session, we're showing you exactly what to do instead and how to use AI in a way that actually sounds like you.
Workshop 2: How to Make Copilot Sound Like You 🗓️ May 26 @ 6 PM CT— register here.
This one is for the leaders.
If you're using Microsoft Copilot (or any AI assistant) and it consistently sounds a little... generic... This session fixes that.
We'll show you how to customize AI outputs to match your voice, your leadership style, and your communication standards — so the content actually sounds like it came from you.
Both workshops are 60 minutes. Both are worth it.
💡 Mira Prompt of the Week
Open Mira and try this:
"You are a sharp, no-nonsense career strategist for Medical Affairs professionals. Ask me 5 questions — one at a time — to help me figure out exactly what skill I should focus on next to have the biggest career impact this year. Don't let me off the hook with vague answers."
Fair warning: Mira will push back.
That's kind of the point.
TL;DR
→ Sarah bought herself a presentation course for Mother's Day and it changed how we think about presentation skills training
→ The MSL Mastery AI Coach puts you inside real MSL scenarios — not generic scripts
→ Two workshops this month: cover letters (aspiring MSLs) + making Copilot sound like you
→ Try the Mira prompt above and prepare to be slightly uncomfortable in the best way
AI isn't magic. But using it well - for your role, your scenarios, your voice - is a skill. And like all skills, it compounds.
Start this week.
In your corner always,
Patrina, Sarah, Ralph, & Jess
P.S. If you tried a Mira prompt this week and something clicked, reply and tell us. We read every one. 🙌
Upcoming MSL Mastery Events
- 60-min Workshop for Aspiring MSLs | May 12 @ 5 pm CT — Cover Letter Mastery (Free for MSL Mastery Community Members) with Sarah & Patrina
- Veeva Commercial Summit - Boston | May 19-20 — Join Patrina Pellett & Sarah Snyder and register with this link & get a Free MSL Mastery Workshop
- LEAP Monthly Worskhop | May 26 @ 6 pm CT — Train Your AI to Sound Like You (Free for LEAP members) with Sarah & Patrina
- LTEN Annual Conference Workshop Gaylord Palms | Jun 15-18 — Same Training. Smarter Delivery. 3 Ways to Add AI to Any Session with Sarah Snyder
- MAPS Webinar | Jun 2026 with Sarah & Patrina
For MSL Mastery Members
- 60-min Workshop for Aspiring MSLs | May 12 @ 5 pm CT — Cover Letter Mastery (Free for MSL Mastery Community Members) with Sarah & Patrina)
- Aspire Weekly Office Hours | May 13 @ 6:30 pm CT with Sarah & Patrina
- Aspire Weekly Office Hours | May 20 @ 6:30 pm CT with Sarah & Patrina
- LEAP Monthly Worskhop | May 26 @ 6 pm CT — Train Your AI to Sound Like You (Free for LEAP members) with Sarah & Patrina
- Aspire Weekly Office Hours | May 27 @ 6:30 pm CT with Sarah & Patrina
Watch On-Demand
-
On-Demand Workshop | Plan Your Conference in 30 Min with AI (For MSLs and Medical Affairs professionals who want to streamline conference planning, maximize strategic networking, and use AI to prepare with confidence and efficiency) with Sarah & Patrina
-
On-Demand Workshop | From Reminders to Results: AI-Powered Systems for Team Accountability (For Medical Affairs leaders and teams who want to build smarter accountability systems, improve follow-through, and leverage AI to drive consistent execution and results) with Sarah & Patrina
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